The point of attachment is where the distributor’s service cable connects to your property before your consumer mains and meter. Damage, a lean after storms, or a renovation that moves the meter can all involve this point. Homeowners should keep clear of overhead lines and report obvious damage. Work on the service and metering side is Level 1 and 2 arranged through accredited partners.
Network → service cable → point of attachment → consumer mains → meter → main switch / switchboard → your circuits. Faults on different parts of that chain need different people. Touching overhead or underground service gear is not a homeowner job.
Stay away. Call 000 if someone is at immediate risk, and Ausgrid 13 13 88 for network hazards in much of Sydney.
0421 772 661We help with customer-side faults and coordinate accredited partners for contestable work.
Assess whether your issue is switchboard, consumer mains, or network-side. Quote the customer-side work clearly. Arrange Level 1 and 2 through accredited partners when the service or metering must change. Licence 332956C · since 2016 · all of Sydney.
Adding a granny flat, workshop or large electrified kitchen can outgrow the existing consumer mains even if the indoor switchboard looks modern. That is when the conversation moves from breakers to the service and the point of attachment. We start with a load assessment and photos, then outline which parts are customer-side versus contestable network work.
Overhead services near trees need clearances kept in mind — trimming around live lines is not a DIY ladder job. If insulation is rubbed through or the attachment bracket is pulling from masonry after a storm, keep people away and report it.
Underground consumers still have a defined connection point, often near the pit or pillar. Digging near that route needs plans and care. When in doubt, call before you dig and call us before you assume the board upgrade alone will unlock more capacity.
Street-facing photos of the meter box, the overhead or underground service route if visible, and the indoor main switchboard. Note any recent outages, burning smells at the box, or planned granny flat / EV / induction loads. With that we can say whether the job stays on the customer side or needs accredited Level 1/2 partners.
Photos of damage at the service bracket or meter enclosure help insurers and the distributor. Do not climb onto wet roofs to inspect. Stay clear, document from the ground, and let accredited crews make the connection safe. We handle the indoor board once supply is restored and signed off.
We cover all of Sydney. Natural next reads if you are local:
No. The meter measures energy. The point of attachment is the mechanical/electrical connection of the service to the property, upstream of or associated with the consumer mains route.
Report hazards to your distributor (Ausgrid 13 13 88 for many Sydney areas). Contestable connection work is done by accredited Level 1/2 providers.
Not always. Some upgrades stay on the customer side of the meter. Moves, overhead-to-underground, or mains upgrades often involve the service connection.
We arrange Level 1 and 2 work through accredited partners. We handle switchboards and customer-side wiring under licence 332956C.
Blue Link Electrical Services · NSW licence 332956C · since 2016 · fully insured
After-hours for genuine emergencies only. Level 1 and 2 supply work arranged through accredited partners.