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Sanden · Licence 332956C

Sanden heat pump installation

Sanden is a Japanese company well known for CO2 heat pump water heaters, with a separate outdoor heat pump unit and a stainless steel storage tank. We do the electrical installation for Sanden systems around the Inner West and Sydney.

Call 0421 772 661 for a quote. Tell us what you're replacing (gas, electric storage or solar) and where it's located.

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Read what customers wrote, below
  • Licensed electrician, NSW 332956C
  • Based in Hurlstone Park
  • Written quote before work starts
Sanden

Sanden Heat pump hot water installation.

Sanden's heat pumps use CO2 (R744) as the refrigerant, which is widely recognised for its low environmental impact and its ability to heat water to high temperatures even when the outside air is cold. The system splits into two parts: a compact outdoor unit that does the heating and a tank that stores the hot water.

In Inner West homes, the split design is handy. The tank can go where the old hot water service stood, often down a narrow side passage or in a back courtyard, while the heat pump unit goes wherever there's airflow and the noise won't bother anyone. That flexibility suits tight terrace sites well.

We're Blue Link Electrical, a licensed electrician based in Hurlstone Park (NSW Contractor Licence 332956C). We supply the circuit, isolation and protection and test the installation. The water connections and valves are plumbing work for a licensed plumber; we can coordinate with yours.

Know your model

Sizing and siting a Sanden.

Sanden systems are offered with different tank capacities to suit different household sizes. Bigger isn't automatically better: a tank that suits your household's daily use runs efficiently and takes up less space. The installation manual sets out the electrical supply and clearances for the outdoor unit, and that's what we install to.

Because the outdoor unit can be some distance from the tank, it's worth planning both positions together with your plumber. The electrical supply goes to the outdoor unit, so its location sets the cable route from the switchboard. In a terrace with the switchboard at the front and the hot water at the back, that run needs thought.

Before we install

What the installation needs.

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A circuit of its own

Run from the switchboard to the heat pump unit and protected by an RCD or RCBO, sized to Sanden's installation requirements.

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Isolator at the unit

A weatherproof isolating switch beside the outdoor unit for safe servicing.

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Airflow and clearances

The outdoor unit needs space around it to breathe. Tucking it into a cramped corner reduces performance.

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Neighbour-friendly placement

Away from bedroom windows next door. NSW noise rules can apply to equipment heard in a neighbour's home at night.

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Timer or tariff

Run on a timer during the day (good with solar), or from an off-peak controlled-load circuit if your meter has one.

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Board capacity

Older switchboards may need work to add the circuit safely. See signs you need a switchboard upgrade.

How it works

How we install it.

1. Site check. We check the switchboard, the existing hot water circuit and the cable route to where the outdoor unit will sit. A written quote follows.

2. Wiring. We install the circuit and protection, run cable to the outdoor unit location and fit the isolator. In terraces this often means running along the side of the house in conduit.

3. Connection. Once the plumber has the tank and unit installed and filled, we connect the supply per Sanden's installation instructions and set up any timer you want.

4. Testing and paperwork. We test to AS/NZS 3000 and provide a Certificate of Compliance for Electrical Work. NSW energy-saving incentives may be available for heat pumps; check current eligibility. Read our heat pump electrical guide.

Common problems

Common Sanden problems.

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Safety switch trips

Often water getting into an outdoor isolator or connection. See heat pump tripping the safety switch.

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Lukewarm water

If it's on an off-peak circuit, it may not be getting enough run time. If power is fine, it's a unit issue for Sanden's service network.

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Unit running at night next to a bedroom

Timer settings can shift running to daytime hours. Relocating is the other option.

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Old circuit too light

A circuit from a previous system may not suit the new one. We check and upgrade if needed.

Questions

Sanden Heat pump hot water: common questions.

Does Sanden work in winter?

CO2 heat pumps are known for working well in cooler air, and Sydney winters are mild. Check the manufacturer's operating range for detail.

Should I use off-peak or a timer?

Off-peak or controlled-load tariffs heat overnight at lower rates on many plans. If you have solar, daytime running on a timer can use your own power instead. It depends on your tariff and setup.

Are there NSW incentives for heat pumps?

Incentives may be available under NSW energy-saving programs. Check current eligibility before purchasing.

Do you install the tank?

The tank and water connections are installed by a licensed plumber. We do all the electrical work.

Are you licensed?

Yes, NSW Electrical Contractor Licence 332956C. We're fully insured and certify our work.

More

Related brands and services.

Other brands we install
Related services and guides
Areas

Need a Sanden heat pump hot water installed?

0421 772 661

NSW Electrical Contractor Licence 332956C · Fully insured · Since 2016 · Based in Hurlstone Park

Google reviews

What customers wrote

★★★★★
Excellent electrician Blue Link Electrical was honest, knowledgeable, and took the time to answer my questions The work was completed quickly without rushing and everything works perfectly Will be using them
Parveen EjazGoogle review · Marrickville
★★★★★
Very professional and reliable service. Blue Link Electrical were punctual, friendly, and knew exactly what they were doing. The job was completed to a high standard and the place was left clean. Highly recommend to anyone needing electrical work.
Ablish MughalGoogle review · Marrickville
★★★★★
Can't fault the service from Blue Link Electrical From first contact to job completion everything was smooth and professional Quality workmanship and great attention to detail. One of the best trades experiences I've had. Make sure you do them slowly
Abdullah EjazGoogle review · Marrickville

Shown in full, as written on our Google Business Profiles.

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